Hybrid Process Analyst (Mid-level) – Backoffice

Posted last month

Apply now

About the role

  • Map, design and update processes for partner areas, ensuring end-to-end visibility and appropriate documentation.
  • Identify improvement opportunities through process analysis, data, metrics and feedback from stakeholders.
  • Conduct diagnostics and facilitate continuous improvement workshops focused on gains in efficiency, quality or experience.
  • Support initiatives to simplify and automate processes, in partnership with technical and operational teams.
  • Work with business areas to prioritize and implement improvements, monitoring results and ensuring sustainability.
  • Support the development and evolution of process policies, flows and governance.
  • Collaborate with different teams and stakeholders to build integrated solutions aligned with business objectives.

Requirements

  • Previous experience with process mapping and redesign
  • Experience with projects or initiatives in continuous improvement, such as Lean, Kaizen, PDCA, etc.
  • Strong critical analysis skills, clear communication and ability to work collaboratively.
  • Knowledge of mapping tools (such as Bizagi, Lucidchart, Miro, Visio, etc.).
  • Desirable: knowledge of performance indicators (KPIs), change management and process automation.

Benefits

  • Medical and dental insurance
  • Life insurance
  • Meal allowance
  • Transportation voucher
  • Vacation bonus
  • Pharmacy assistance
  • Assistance for dependents with disabilities
  • Wellhub (wellness platform)
  • Paid day off in the month of your birthday
  • Discount on purchases of Portobello products
  • Discount network — partnerships with various organizations
  • Profit and Results Sharing Program
  • Aprende Shop (online content platform)
  • Training and Professional Development Programs

Job title

Process Analyst (Mid-level) – Backoffice

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job