Analyst coordinating natural gas scheduling and optimizing flows for trading and marketing at Morgan Stanley. Involves tracking gas sales and managing contractual data effectively.
About the role
- Service Desk Analyst providing technology service and support to Truity Credit Union personnel. Responsibilities include troubleshooting and supporting various systems, software, and hardware.
Responsibilities
- Provide support of virtual and non-virtual systems and software
- Answer service desk calls and utilize service desk system to resolve issues reported and route tickets appropriately.
- Manage and monitor IT Service Desk software system.
- Troubleshoot and coordinate printer/fax/copier issues with managed print services vendor and follow up to ensure issues are resolved.
- Conduct Truity-owned notebook, iPhone, and iPad repair and maintenance.
- Monitor anti-virus and anti-malware systems
- Generate monthly activity reports from the helpdesk system.
- Perform IT on-call duties as assigned.
- Perform other duties and responsibilities as assigned.
Requirements
- A minimum of one year up to three years of similar or related experience, including preparatory experience
- Any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job required.
Benefits
- Regular attendance and timeliness are essential functions of this position.
- This position also requires maintaining confidentiality with regard to non-public information about our members and the Credit Union.
- Equal Opportunity Employer/Veterans/Disabled Truity is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
- Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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