Drive innovation in AI applications and features for Epicor's Cognitive ERP. Manage product lifecycle, collaborate with teams, and deliver customer-centric solutions at scale.
Responsibilities
Defining and driving the strategic direction, vision, and priorities for AI applications and features within Epicor’s Cognitive ERP.
Managing the full product lifecycle—from ideation through launch and ongoing enhancements—by collaborating closely with cross-functional teams.
Orchestrating a multi-year AI product roadmap in partnership with executive leadership, development teams, and business stakeholders.
Balancing the delivery of new AI features with enhancement requests based on customer feedback, usability insights, and market trends.
Evaluating and updating pricing models using customer value analysis and ROI assessments.
Leading cross-functional team meetings, aligning engineering, data science, UX, and marketing on product priorities.
Supporting go-to-market strategies by working with Product Marketing to develop positioning, demos, enablement materials, and customer references.
Engaging directly with customers and advisory groups to gather feedback, validate product directions, and ensure alignment with real-world needs.
Staying current with AI/ML and GenAI trends and technologies, identifying opportunities for integration into product development processes and experiences.
Requirements
10+ years of progressive product management experience with a strong track record of successful product launches.
4+ years of specialized experience working in AI, machine learning, or intelligent automation domains.
Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
Expertise in customer empathy, user-centered design, value proposition development, and product validation.
Strong business acumen and experience performing ROI analysis and strategic pricing evaluations.
Experience leading cross-functional teams across engineering, UX, marketing, and data science.
Solid understanding of Agile methodologies and the software development lifecycle.
Familiarity with SaaS products and cloud-based AI architectures.
Benefits
Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.
Job title
Principal Product Manager – AI Support Applications
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