Provision and manage cloud infrastructure and services (primarily GCP)
Use IaC tools (Terraform/Deployment Manager) to provision and automate infrastructure
Monitor and troubleshoot cloud infrastructure incidents and ensure SLA adherence in a 24x7 model
Work with incident management and ticketing systems (Jira, ServiceNow) for incident resolution
Administer Linux systems and develop automation scripts (Python/Bash)
Implement security best practices for cloud environments
Engage with end users to gather requirements and advise on data integration solutions
Collaborate cross-functionally and mentor junior engineers to ensure service delivery excellence
Requirements
Must have 1+ years experience in provisioning infrastructure as a service cloud computing for cloud platforms
Exposure to GCP is preferable
Hands-on experience with Google Cloud Platform (GCP) services such as Compute Engine, Kubernetes Engine, Cloud Storage, Cloud SQL, VPC, IAM, and Cloud Monitoring
Solid understanding of cloud infrastructure concepts including networking (VPC, VPN, firewall rules), storage, and compute resources
Experience with incident management tools and ticketing systems (e.g., Jira, ServiceNow)
Knowledge of infrastructure as code (IaC) tools like Terraform or Deployment Manager
Strong troubleshooting skills for cloud infrastructure issues
Familiarity with Linux system administration and command-line tools
Basic scripting skills (Python, Bash, or similar) for automation
Understanding of security best practices in cloud environments
Excellent verbal and written communication skills
Willingness to work in a 24x7 model to ensure services delivered within SLAs
Experience working in a 24/7 support or managed services environment is a plus
Creative thinking, problem-solving skills, escalation handling and customer success
Customer service obsession with strong interpersonal skills
Ability to work cross-functionally and handle numerous projects simultaneously
Engage directly with end users to collect requirements and advise on data integration solutions
Leadership qualities to guide and mentor junior team members
Strong analytical skills to troubleshoot platform engineering processes
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