About the role

  • Provide first contact support to patients
  • Carry out consultations; understanding the patients’ needs to share treatment recommendations
  • Ensure patient wellbeing before, during and after their treatment
  • Documentation and medical compliance; Treatment planning and coordination; Collaborate with nutritionists, doctors and surgeons before and after treatments; and Travel to clinic locations as required (Pretoria, Johannesburg, Cape Town) - approx. 1 day per week.

Requirements

  • Proven customer service experience with both online and face-to-face interaction
  • Background in nutrition, health sciences is beneficial
  • Previous professional experience in the healthcare industry is preferred
  • Native English speaker with excellent oral and written communication skills, additional language skills ideal

Benefits

  • Professional development opportunities
  • Flexible work arrangements

Job title

Patient Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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