Patient Consultant providing support and consultations for clients at Weight Doctors clinics. Collaborating with healthcare professionals and ensuring patient wellbeing throughout their treatment journey.
Responsibilities
Provide first contact support to patients
Carry out consultations; understanding the patients’ needs to share treatment recommendations
Ensure patient wellbeing before, during and after their treatment
Documentation and medical compliance; Treatment planning and coordination; Collaborate with nutritionists, doctors and surgeons before and after treatments; and Travel to clinic locations as required (Pretoria, Johannesburg, Cape Town) - approx. 1 day per week.
Requirements
Proven customer service experience with both online and face-to-face interaction
Background in nutrition, health sciences is beneficial
Previous professional experience in the healthcare industry is preferred
Native English speaker with excellent oral and written communication skills, additional language skills ideal
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