Call Center Vacation Planner assisting customers and potential owners with vacation experiences and sales. Communicating through telephone calls to promote sales and schedule tours based in Orlando, FL.
Responsibilities
Assist customers and potential owners with experiences and events for memorable vacations
Communicate via telephone (Outbound and potential inbound calls) to sell preview package sales/tours
Verify eligibility requirements for preview package sales/tours prior to scheduling a tour
Encourage guests or callers to purchase or schedule preview package sales/tours
Explain details related to attending a sales presentation to potential owners
Check availability of accommodations and dates, including finding alternatives if needed.
Interact with colleagues and guests professionally and promptly
Contribute to team goals
Maintain confidentiality of proprietary materials and information
Follow company policies and safety procedures
Requirements
Must possess the ability to navigate multiple computer systems simultaneously
Proficiency in reading, writing, and comprehension
Position may require background and drug screening contingent on company policy
Must be able to reach overhead and below the knees, perform bending, twisting, pulling, and stooping.
Be able to stand, sit, or walk for an extended period of time.
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