Network Engineer operating in a 24/7 SaaS environment for Five9. Maintaining IP Networking components and collaborating with customers and internal teams.
Responsibilities
Participate in projects for Network Operation improvements.
Review and analyze history of network related incidents and perform preventive measures.
Troubleshoot network related issues and communicate with customers.
Implement best security practices.
Assist in managing network service providers and equipment.
Provide capacity analysis and planning.
Interact with external customers to troubleshoot any network connectivity related issues.
Partner closely with Network Architects and Engineers to improve data-center network environments.
Initiate multiple projects for Network Operation improvements.
Partner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence.
Review, analyze and execute network change requests.
Execute, document, and develop network automation for repetitive tasks.
Requirements
Minimum 3-5 years of experience in medium to large networks, IP Routing, Switching, and Security principles.
Knowledge and experience in Palo Alto firewalls.
Knowledge and experience in load balancing technologies such F5.
Knowledge and experience in Cisco Nexus 9k/7k/5k/2k.
Network automation proficiency required, e.g. ansible, terraform, python.
Hands-on skills for Nexus OS required, VXLAN preferred.
Demonstrated knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP.
Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges.
Documenting solutions with diagrams and proper description is required.
Experience with incident response, information assurance, computer security best practices.
Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus.
VXLAN experience is a plus.
Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. is a plus.
Experience with network analysis tools- netflow, snmp, packet brokers, etc. is a plus.
Knowledge of Linux network functions; SaaS/Cloud-based software environment a plus, but not required.
Excellent communications, both oral and written.
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability.
Basic Life Insurance.
401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources.
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