Network Engineer III supporting NASA's enterprise network infrastructure focusing on Wi - Fi technologies. Involves design, configuration, troubleshooting, and collaboration with engineering teams.
About the role
- Network Engineer operating in a 24/7 SaaS environment for Five9. Maintaining IP Networking components and collaborating with customers and internal teams.
Responsibilities
- Participate in projects for Network Operation improvements.
- Review and analyze history of network related incidents and perform preventive measures.
- Troubleshoot network related issues and communicate with customers.
- Implement best security practices.
- Assist in managing network service providers and equipment.
- Provide capacity analysis and planning.
- Interact with external customers to troubleshoot any network connectivity related issues.
- Partner closely with Network Architects and Engineers to improve data-center network environments.
- Initiate multiple projects for Network Operation improvements.
- Partner with internal business units to best understand the organization's needs and continuously improve and apply standards for operational excellence.
- Review, analyze and execute network change requests.
- Execute, document, and develop network automation for repetitive tasks.
Requirements
- Minimum 3-5 years of experience in medium to large networks, IP Routing, Switching, and Security principles.
- Knowledge and experience in Palo Alto firewalls.
- Knowledge and experience in load balancing technologies such F5.
- Knowledge and experience in Cisco Nexus 9k/7k/5k/2k.
- Network automation proficiency required, e.g. ansible, terraform, python.
- Hands-on skills for Nexus OS required, VXLAN preferred.
- Demonstrated knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP.
- Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges.
- Documenting solutions with diagrams and proper description is required.
- Experience with incident response, information assurance, computer security best practices.
- Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus.
- VXLAN experience is a plus.
- Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. is a plus.
- Experience with network analysis tools- netflow, snmp, packet brokers, etc. is a plus.
- Knowledge of Linux network functions; SaaS/Cloud-based software environment a plus, but not required.
- Excellent communications, both oral and written.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources.
- Generous employee stock purchase plan.
- Paid Time Off.
- Company paid holidays.
- Paid volunteer hours.
- 12 weeks paid parental leave.
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