BI
BirlasoftArchitect
Join Birlasoft as an AIOps and Automation Specialist. Implement Agentic AI solutions to enhance IT operations and drive automation initiatives.
About the role
- Perform all duties related to the application architecture life cycle including, but not limited to, determining requirements, coding/building, unit testing, and implementation.
- Standard D365 Online architecture – forms, fields, views, dashboards, workflows, plugins, etc.
- Writing custom .NET code, plugin code etc. for high volume contact centers built on the Dynamics platform
- Maintaining custom code in Azure DevOps
- Developing and maintaining: Easy to use Dynamics Web Portal for customer self-service include the ability for capturing real time payments from customers.
- SOAP and REST APIs to integrate with 3rd party SAS applications.
- Experience in enhancing: ChatBOT experiences available in the Azure platform for online customers.
- Azure BOT framework to automate business processes.
- Power Automate and MS Flows.
Requirements
- Bachelor’s degree in information technology or closely related field
- 15+ years of experience developing enterprise custom objects in at least one of the areas/environments listed below, or any combination thereof: Dynamics 365 Online Customer Engagement (CE) Microsoft Azure platform Microsoft Power Platform and Common Data Service Integration – APIs, Logic Apps, Power Automate Integration with SAP S4/HANA & SAP BRIM will be plus
- Experience in CTI, MS Power Platform & MS Portal
- Experience in Mobile Apps.
- Fast Track recognized Solution Architect is preferred.
- Microsoft certifications in specified technical areas are a plus.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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