Senior Quality & Process Control Engineer managing quality and compliance for high - security products. Involved in process controls, project delivery, and team collaboration across various sites in the UK.
About the role
- MR Calibration Engineer handling calibration and service of medical equipment in the Washington D.C. area. Leading, troubleshooting, and ensuring customer satisfaction throughout the calibration phase.
Responsibilities
- Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.
- Maintain tools and test equipment properly and ensuring they are calibrated.
- Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.
- Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities.
- Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.
- When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.
- May assist and/or train less experienced MR Field Engineers during Calibration.
Requirements
- Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.
- Experience interfacing with both internal team members and external customers as part of a solution-based process.
- Experience with Web applications as well as Microsoft suite of products.
- Must comply with vendor credentialing requirements.
- Must have and maintain a valid Driver's License.
- Willingness to be available after hours, occasional weekends for critical issues as necessary.
- Up to 50% overnight travel required. Dependent on geographical location or the need of the business.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) plan with employee and company contribution
- Life insurance
- Disability insurance
- Tuition reimbursement
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