MR Calibration Engineer handling calibration and service of medical equipment in the Washington D.C. area. Leading, troubleshooting, and ensuring customer satisfaction throughout the calibration phase.
Responsibilities
Under minimal supervision, serve as GE HealthCare’s calibration engineer to assigned customers to lead, troubleshoot and complete Calibration of designated MR systems and New Product Introduction (NPI) in a timely manner.
Maintain tools and test equipment properly and ensuring they are calibrated.
Proactively engage and communicate with Account Community to ensure they are aware of status of calibration throughout the phase for their designated customers.
Keep up to date on administrative responsibilities such as maintaining timely closure of all Service Activities.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve system issues in a timely manner.
When not scheduled for Calibrations, support the local service teams with Service calls, Preventative Maintenance and Field Modification Instruction as needed.
May assist and/or train less experienced MR Field Engineers during Calibration.
Requirements
Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or related field; or Military Externship Program; or High School Diploma/GED and a minimum 4 years of experience servicing electronic equipment.
Experience interfacing with both internal team members and external customers as part of a solution-based process.
Experience with Web applications as well as Microsoft suite of products.
Must comply with vendor credentialing requirements.
Must have and maintain a valid Driver's License.
Willingness to be available after hours, occasional weekends for critical issues as necessary.
Up to 50% overnight travel required. Dependent on geographical location or the need of the business.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution
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