Act as the interface between the IT department and internal customers by identifying, analyzing, researching, and studying needs; seeking alternatives and solutions; and implementing improvements, new processes, and technologies.
Analyze IT requests and gather functional requirements.
Recommend and apply the best technology solutions for business areas.
Participate in projects by breaking down phases and allocating tasks, following IT project management procedures.
Support business areas in defining priorities related to systems, documentation, and budgeting, respecting the scope of action.
Monitor third-party vendors in the development of enhancements, identifying, proposing, and implementing new processes and technologies.
Support solution validation by overseeing tests and carrying out assisted/controlled operations.
Requirements
Degree completed or in progress in Information Technology, Business Administration, Business Management, Computer Science, Computer Engineering, IT Management, or related fields that meet the role's scope.
Course or knowledge in Project Management.
Desirable experience in process mapping and requirements gathering/documentation.
Experience with Agile and traditional (waterfall) methodologies.
Knowledge of Microsoft Project, Azure DevOps, PL/SQL, SQL, and Excel.
Intermediate to advanced English.
Intermediate to advanced Spanish.
Enjoys challenges and problem solving.
Familiarity with both agile and traditional project methodologies.
Benefits
Medical insurance (for employee and legal dependents)
Dental insurance (for employee and legal dependents)
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