Merchant Analyst at InPost transforming data into actionable insights to enhance commercial performance. Collaborating with teams to optimize merchant engagement and analyze sales performance.
Responsibilities
Analyse merchant portfolio performance — including volume trends, revenue, retention, and engagement.
Monitor and report on pipeline activity, deal conversion rates, and commercial KPIs.
Build dashboards and visualisations that track key metrics and performance indicators.
Identify performance drivers and areas for growth or improvement within the merchant base.
Translate complex data into concise, actionable insights for commercial stakeholders.
Support quarterly business reviews and strategic planning with data-driven recommendations.
Partner with Sales and Account Management teams to inform targeting, segmentation, and prioritisation strategies.
Work closely with Marketing to measure campaign impact and optimise merchant engagement.
Support leadership with ad-hoc analysis, forecasting, and performance deep-dives.
Ensure data integrity across CRM, data platforms and reporting systems (e.g., Salesforce, Databricks, Power BI).
Help design and improve data models and processes for consistent, scalable reporting.
Contribute to continuous improvement of commercial analytics tools and frameworks.
Requirements
Experience in data analysis, commercial analytics, or business intelligence, ideally within e-commerce, logistics, or tech.
Strong analytical skills with experience using Excel, SQL, Python, Power BI.
Comfortable working with large, complex datasets and translating them into meaningful insights.
Excellent communicator — able to tell the story behind the numbers and influence non-technical audiences.
Highly organised, detail-oriented, and driven by curiosity and impact.
Collaborative mindset — you enjoy working cross-functionally with sales, marketing, and strategy teams.
Benefits
Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
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