Coordinate and facilitate the Medicaid application process across multidisciplinary entities to obtain Medicaid eligibility for patients.
Conduct thorough, in-depth interviews and evaluate patients’ case for potential eligibility for Medical Assistance Programs.
Analyze patients’ assets, income, clinical history, and dependent responsibilities.
Communicate and advise patients on complex financial concepts and procedures of applying for Medicaid.
Act as the authorized patient’s representative for the purpose of initiating an application for benefits.
Follow-up with patients and the Department of Social Services to ensure all pertinent information has been provided.
Requirements
Bachelor's degree in business, healthcare administration, accounting, finance or a related field is required.
Four years of related experience is required.
Bilingual strongly preferred • Excellent communication skills, oral and written.
Managing sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, while making good and timely decisions.
Ability to actively learn when facing new situations, adapt quickly and positively to change, perform multiple tasks and work independently.
Must be able to work collaboratively with others to meet shared objectives while maintaining professional, service-oriented working relationships.
Must be able to understand, interpret, and comply with Duke Health and Medicaid policies and procedures.
Benefits
Bilingual strongly preferred • Health insurance • Flexible work arrangements • Professional development
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