Hybrid Manager, Field Operations

Posted 2 months ago

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About the role

  • Field Operations Lead overseeing the execution of telecom infrastructure activities in France. Responsible for leading field teams and maintaining safety and compliance standards.

Responsibilities

  • Provide strategic and operational leadership to the Field Operations team within the assigned geography, ensuring consistent delivery of inspection, maintenance, and troubleshooting services.
  • Manage field operations programs across passive and active infrastructure, directing the execution of preventative, corrective, and routine maintenance to maintain asset health and service reliability.
  • Act as the company’s primary field-facing representative with landlords, municipalities, utilities, and emergency responders to address site-level needs, escalations, and compliance matters.
  • Oversee field vendor management, including scope execution, service level adherence, escalation protocols, and quality assurance for contracted work.
  • Lead on-the-ground implementation of disaster preparedness and response plans, including emergency inspections, restoration activities, and coordination with public authorities.
  • Champion sustainability by embedding energy-efficient practices and environmental compliance into field operations and asset management.
  • Drive field-based data collection and validation efforts to ensure the accuracy and completeness of physical asset records and inspections.
  • Ensure execution of site safety programs, RF exposure management, and environmental assessments, ensuring ongoing compliance with regulatory standards.
  • Serve as the escalation point for infrastructure service disruptions, landlord issues, or asset access constraints requiring in-person intervention.
  • Support integration of new technology tools and mobility platforms to enhance workflow visibility, dispatch optimization, and field reporting capabilities.
  • Ensure field personnel meet training, certification, and compliance requirements; foster a culture of safety, operational excellence, and accountability.
  • Collaborate closely with Operations Services, NOC, Development & Construction, Engineering, HSE, Leasing and Property Management teams to ensure seamless end-to-end network operations and asset lifecycle management.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree required; technical or engineering field preferred.
  • Minimum 8 years of progressive experience in telecom or infrastructure field operations, with at least 3–5 years of leadership responsibility.
  • Demonstrated success leading geographically dispersed field teams in maintenance and infrastructure operations.
  • Strong working knowledge of field service management, including inspections, preventative/corrective maintenance, vendor management, and issue resolution.
  • Familiarity with tower/rooftop site types, electrical systems, environmental standards, RF safety, and remote monitoring infrastructure.
  • Experience with field service management platforms, mobility solutions, and asset databases.
  • Excellent communication and interpersonal skills, with the ability to engage constructively with vendors, landlords, municipalities, and internal teams.
  • Proven ability to drive operational efficiency and continuous improvement through data-driven decision-making and process optimization.
  • Commitment to safety, sustainability, and compliance standards.
  • Fluency in English and a local language are required.
  • Ability to travel regularly within assigned geography.

Job title

Manager, Field Operations

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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