Warehouse Manager overseeing daily operations and inventory management in a construction firm. Leading team to ensure timely material delivery while optimizing warehouse efficiency.
About the role
- Logistics Manager ensuring cost-effective fulfillment and exceptional post-order experiences at Oura. Collaborating cross-functionally to optimize product flow in a fast-paced environment.
Responsibilities
- Own day-to-day logistics execution for D2C and Commercial channels, ensuring on-time, accurate, and cost-effective fulfillment.
- Manage key operational metrics, including backlog, order processing times, and fulfillment error rates.
- Monitor order backlogs daily and proactively escalate issues to internal and external stakeholders to drive timely resolution.
- Build strong relationships with 3PL and fulfillment partners, driving accountability and continuous improvement in service delivery. Partner closely with the Supply and Demand teams to ensure finished goods availability and efficient product flow across 3PLs, manufacturing sites, and suppliers.
- Expand operational scope to include returns management workflows, post-fulfillment order monitoring, and reshipment root cause analysis.
- Identify and implement automation and process improvement opportunities that improve efficiency, speed, and scalability.
- Champion the use of technology and AI tools to enhance operational visibility, streamline repetitive tasks, and drive smarter decision-making.
Requirements
- 7+ years of logistics, distribution, or supply chain experience, ideally supporting D2C and B2B channels.
- Proven success managing 3PL operations and partner performance in a fast-paced, high-growth environment.
- Strong understanding of order-to-cash processes, transportation, and inventory flow between suppliers, manufacturers, and 3PLs.
- Experience managing purchase orders, backlog health, and fulfillment accuracy.
- Proficiency with ERP systems (NetSuite preferred) and strong analytical skills using Google Sheets or BI tools.
- A data-driven problem solver with experience using KPIs to inform operational decisions.
- Familiarity with customer-centric logistics metrics such as delivery SLAs and post-order experience.
- Comfortable advocating for technology adoption and automation to reduce manual work and drive scalable growth.
- Excellent communication, collaboration, and problem-solving skills with the ability to lead through influence.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
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