RG
Royal BAM GroupBid Writer
Technical Engineering Submission Writer assisting with proposals and presentations in construction and civil engineering. Engaging in bid management while ensuring clarity and compliance in submissions.
About the role
- Craft compelling content that shepherds customers through every stage of their journey, from onboarding to expansion
- Act as a strategic partner embedded directly within the customer engagement team, driving how we guide millions of customers
- Identify opportunities to optimize performance and increase customer lifetime value
- Leverage technology to accelerate execution while owning the creative and strategic vision
- Report to the Head of Performance Creative and support 20+ monthly experiments designed to boost conversion and reduce churn
- Ensure all content reflects Xero's tone of voice and value pillars while driving measurable business outcomes
Requirements
- 10+ years in high-volume content creation at a tech company, ideally B2B SaaS or fintech
- Proven track record writing lifecycle marketing content (email, SMS, in-product messaging)
- Strategic mindset with experience using performance data to inform content decisions
- Exceptional writing skills across multiple formats and audiences, with mastery of plain English principles
- Collaboration skills to work effectively across multiple teams and stakeholders
- Nice to have: Experience with financial services, accounting, or small business software
- Familiarity with customer engagement platforms (Intercom, Braze, etc.)
- UX writing experience
Benefits
- Offering very generous paid leave to use however you’d like (plus statutory holidays!)
- Dedicated paid leave to care for your physical and mental wellbeing
- Employee Assistance Program to access mental health care for you and your family
- Health insurance
- Life insurance
- Income protection
- Wellbeing and sports programmes
- Employee resource groups
- 26 weeks of paid parental leave for primary caregivers
- Employee Share Plan
- Beautiful offices
- Flexible working
- Career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
MI
Mondelēz InternationalPart Time Merchandiser/Order Writer
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Mondelēz InternationalFull-Time Merchandiser/Order Writer
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BR
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EL
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Mondelēz InternationalMerchandiser/Order Writer
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AC
Alliance For School ChoiceGrant Writer
Grant Writer supporting ACE Scholarships in managing and growing foundation funding across thirteen states. Collaborating with fundraisers and producing impactful grant proposals.