LE
AI Process Automation Manager leading initiatives in automation and AI solutions for defense networks. Collaborating with agile teams and driving impactful results in a remote role with occasional travel.
About the role
- As we scale, we’re looking for an Installs Lead to oversee robot deployments at customer sites and ensure every install runs smoothly, safely, and on time
- You’ll be the on-the-ground point person, coordinating the work of our manufacturing team during installs, participating in the install, interfacing with customers, and ensuring that robots are built, tested, and calibrated to the highest standards
- Lead Glacier’s manufacturing team during customer site installs, ensuring tasks are assigned, coordinated, and executed smoothly
- Create build schedules, manage install plans, and monitor progress against timelines
- Provide regular status updates to the internal team on deployment milestones, blockers, and adjustments
- Perform hands-on robot assembly, field checks, and system adjustments during installations
- Ensure robots are built to spec, tested, and fully operational before handoff
- Manage packing and transport of tools, hardware, and equipment required for installs
- Support in-house builds when not traveling by following build documentation, tightening assemblies, running tests (including software-focused tests), and validating quality
- Serve as the main on-site contact for customers during deployments, providing timeline updates, addressing challenges, and building trust
- Collaborate with internal stakeholders across engineering, manufacturing, and customer success to resolve issues and align on priorities
- Proactively identify inefficiencies or risks during installs and recommend improvements
- Make on-the-spot decisions when issues arise in the field, balancing customer needs, team capacity, and technical requirements
- Ensure installs remain on track despite shifting conditions or unexpected challenges
Requirements
- Experience coordinating or leading technical builds, installs, or field deployments
- Familiar with mechanical / electrical assembly, tools, and following build documentation
- Ability to plan, organize, and manage work across a team under time-sensitive conditions
- Strong attention to detail, with a commitment to quality and safety
- Comfortable interfacing with external customers and internal cross-functional partners
- Willing to travel frequently (up to 75%, domestic and international)
- A proactive, adaptable approach to solving problems in the field
- Excited about contributing to a mission-driven startup tackling waste and sustainability
Benefits
- Competitive equity compensation
- Benefits package
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