Lead QA Engineer managing testing activities for web-based software projects. Collaborating with teams to ensure quality deliverables and continuous improvement in QA practices.
Responsibilities
Lead the planning, execution, and monitoring of testing activities across assigned projects.
Collaborate with product, engineering, and project management stakeholders to define test strategies, scope, and estimates.
Perform manual testing and identify opportunities to incorporate automation where beneficial.
Guide the adoption of automation tools and frameworks (e.g., Playwright, Cypress, Selenium) as appropriate.
Maintain a clear and prioritized defect management process.
Review, refine, and maintain test documentation, including test plans, cases, and reports.
Analyze data, identify discrepancies, and recommend corrective actions.
Provide reviews of test deliverables to ensure accuracy, completeness, and adherence to standards.
Assign tasks, balance workloads, and oversee deliverables for a QA team of 5–7 engineers.
Mentor, coach, and develop team members to build a high-performing QA team.
Facilitate knowledge-transfer sessions and promote continuous learning within the team.
Represent QA in discussions on requirements, scope, timelines, and release readiness.
Requirements
6+ years of professional experience in software testing, including at least 2 years in a lead or senior QA role.
Strong understanding of the Software Testing Life Cycle (STLC) and testing methodologies (functional, regression, integration, exploratory, UAT).
Hands-on experience with at least one platform type: Ecommerce (e.g., Salesforce Commerce Cloud, Shopify, Magento), Content Management Systems (CMS) (e.g., Adobe AEM, Contentful, Sitecore), or Order Management Systems (OMS) (e.g., Manhattan, IBM Sterling, Oracle OMS).
Experience with Atlassian tools, including Jira (defect tracking) and Confluence (documentation).
Exposure to test automation tools (Playwright, Cypress, Selenium, or similar); hands-on experience preferred but not required.
Strong SQL and data validation skills.
Experience preparing dashboards and communicating status reports to stakeholders.
Demonstrated ability to take ownership of QA deliverables across the full software delivery cycle.
Proven ability to mentor and manage a small team while contributing as an individual tester.
Strong communication and negotiation skills with technical and non-technical stakeholders.
Benefits
A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits
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