Sr Manager of QA Engineering leading quality assurance for Salesforce at Lennar. Overseeing QA engineers, implementing testing frameworks, and ensuring quality standards.
Responsibilities
Provide strategic leadership and direction to a team of QA engineers supporting Salesforce platforms and related integrations.
Manage QA resource allocation, ensuring optimal utilization, scalability, and alignment with delivery priorities.
Partner with product management, engineering, and architecture teams to define comprehensive test strategies, coverage models, and release quality criteria.
Develop, maintain, and continuously optimize enterprise-level QA processes, standards, and governance frameworks.
Monitor testing progress against plans, proactively mitigating risks, adjusting priorities, and ensuring timely delivery of quality releases.
Establish and deliver actionable quality metrics, dashboards, and reporting to stakeholders, including executive leadership.
Drive accountability for quality outcomes, ensuring adherence to timelines, release standards, and defect management protocols.
Collaborate with enterprise architecture to evaluate, select, and implement best-in-class test automation tools and frameworks aligned with Salesforce ecosystems.
Oversee the implementation and continuous improvement of automated testing, including UI, API, regression, and performance testing within CI/CD pipelines.
Ensure comprehensive test coverage across all testing levels: unit, integration, system, UAT, smoke, end-to-end, performance, and security testing.
Stay current with emerging QA technologies, Salesforce platform advancements, and industry best practices; incorporate innovations into QA strategy.
Lead estimation efforts for QA activities, including impact assessments for scope changes and release modifications.
Review and enforce high-quality test documentation standards, ensuring traceability, completeness, and audit readiness.
Build and cultivate a high-performing QA organization, focused on continuous improvement, innovation, and delivery excellence.
Coach, mentor, and develop team members, fostering career growth, technical expertise, and leadership capabilities.
Serve as a subject matter expert in quality engineering within the Salesforce domain, influencing cross-functional decision-making.
Promote a culture of ownership, accountability, and continuous quality improvement across the engineering organization.
Requirements
Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent practical experience will be considered.
10+ years of experience in software quality assurance, with at least 5+ years in a leadership or management capacity.
5+ years of hands-on experience testing Salesforce platforms, including Sales Cloud and related ecosystem components.
Strong expertise across SDLC methodologies, including Agile, Waterfall, and hybrid delivery models.
Deep knowledge of QA methodologies, test lifecycle management, and industry-standard tools (e.g., ALM, Selenium, Serenity, or equivalent).
Extensive experience designing and implementing test automation frameworks across UI, API, and data layers, integrated with CI/CD pipelines.
Proficiency in validating complex Salesforce implementations, including custom objects, Apex, integrations, and workflows.
Experience testing across relational and NoSQL databases; strong SQL proficiency required.
Ability to translate functional and non-functional requirements into comprehensive, risk-based test coverage.
Expertise in developing and presenting QA metrics, scorecards, and executive-level reporting.
Strong capability in defining and governing test strategies, plans, and cases with full traceability and auditability.
Experience leading peer reviews and quality inspections of test artifacts and deliverables.
Ability to define and validate non-functional requirements, including performance, scalability, security, and integration constraints.
Benefits
robust health insurance plans, including Medical, Dental, and Vision coverage
401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
up to $30,000 in Adoption Assistance
up to three weeks of vacation annually
generous Holiday, Sick Leave, and Personal Day policies
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