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Pacific LifeDigital Asset Management Analyst
Digital Asset Management Analyst role managing and publishing digital assets at Pacific Life. Collaborating within a team to enhance marketing technology platforms.
About the role
- Lead, mentor, and develop a team of 9 Business Analysts across multiple locations.
- Foster a high-performance culture through coaching, feedback, and professional development.
- Champion best practices in business analysis, ensuring consistency and quality across deliverables.
- Act as the primary liaison between business stakeholders and technology teams.
- Translate complex business needs into clear, actionable requirements and user stories.
- Oversee prioritization of BAU and strategic initiatives, ensuring alignment with product goals.
- Ensure timely and accurate delivery of work items, managing resource allocation and workload balancing.
- Build strong relationships with internal stakeholders across Product, Technology, and Commercial teams.
- Facilitate workshops, discovery sessions, and reviews to elicit and validate requirements.
- Communicate effectively with senior stakeholders, providing updates, insights, and recommendations.
- Drive consistency in documentation, non-functional requirements, and analysis artefacts.
- Promote the use of visual modelling tools (e.g., wireframes, workflows, use cases) to enhance understanding.
- Contribute to the evolution of internal frameworks, tools, and methodologies.
- Deliver onboarding and ongoing training for new and existing BAs.
- Share domain knowledge and technical insights across the Technology function.
Requirements
- Proven experience managing and mentoring Business Analysts in a team of 8–12 people.
- Strong leadership and interpersonal skills with a collaborative mindset.
- Deep understanding of Agile methodologies (SCRUM), backlog management, and DevOps principles.
- Expertise in writing clear user stories, acceptance criteria, and supporting artefacts.
- Proficiency in tools such as Azure DevOps, JIRA, Excel, SQL, and wireframing tools.
- Excellent analytical, problem-solving, and communication skills.
- Demonstrated ability to manage competing priorities and stakeholder expectations.
- Background in software development or data modelling.
- Experience working with distributed teams across geographies.
- Experience with AI projects.
- Familiarity with Passport and EMMA platforms.
- Certifications such as CBAP, PMI-PBA, or equivalent.
Benefits
- Professional Development: Grow your career with opportunities within a consultative and professional environment
- Flexible Work Schedule: Achieve a healthy work-life balance with our flexible work schedule options, including remote work opportunities and flexible hours
- Positive Work Environment: Join a collaborative and inclusive workplace culture where your ideas are valued, diversity is celebrated, and teamwork is encouraged
- Community Involvement: Make a positive impact in the community through our volunteer programs, charitable initiatives, and corporate social responsibility efforts
- (and more….!)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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