About the role

  • Partnering with stakeholders to scope problems and identify the right solution - whether leveraging existing AI tools or building custom workflows & solutions.
  • Designing and implementing agentic systems using techniques spanning RAG, grounding, prompt engineering, and orchestration on a GCP-first stack.
  • Building and maintaining production ML pipelines and services for non-GenAI use cases e.g. recommender systems, customer segmentation models, marketing optimisation modules, leveraging supervised, unsupervised and/or econometric modelling approaches.
  • Developing APIs and microservices for AI/ML solutions, ensuring security, scalability, and observability.
  • Implementing CI/CD for ML services, writing infrastructure as code, and monitoring for model/data drift and performance.
  • Establishing robust guardrails for safe AI usage, including prompt security, practical evaluation frameworks, and compliance with privacy regulations.
  • Driving and evangelizing best practices, reusable templates, and documentation to scale AI/ML delivery across the business.
  • Collaborating with data engineers, data scientists, front & back-end engineers, product managers, legal & infosec colleagues to deliver impactful solutions end-to-end.
  • Line management of AI/ML Engineers setting goals, developing skills, and mentoring for high performance

Requirements

  • Strong Python engineering skills FastAPI, testing, typing and experience with cloud-native development GCP preferred.
  • Hands-on experience with GCP Vertex AI model endpoints, pipelines, embeddings, vector search or equivalent cloud-native AI/ML platforms e.g. AWS SageMaker, Azure ML and agent orchestration frameworks e.g. LangChain, LangGraph.
  • Solid understanding of MLOps CI/CD, IaC Terraform, experiment tracking, model registry, and monitoring.
  • Proven experience deploying and operating ML systems in production batch and real-time.
  • Familiarity with RAG architectures, prompt engineering, and evaluation techniques.
  • Strong grasp of security, privacy, and governance principles IAM, secrets, PII handling.
  • Proven experience operating as a player-coach, hands-on engineering manager who both builds and leads.
  • Demonstrable ability to weigh up build/buy/configure decisions in the LLM space.
  • Bachelor’s or Master’s degree in Computer Science/Engineering/related field, or demonstrable relevant experience.

Benefits

  • 25 days holiday plus bank holidays with an additional day to celebrate your birthday
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
  • Financial security and planning with our pension and life assurance for all
  • Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
  • Bring your furry friend to work with you on our allocated dog friendly days and spaces
  • Generous product discount and gifting!

Job title

Lead AI & ML Engineer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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