Operations Engineer providing second level technical support for GTT's client base in Network Services and Security fields. Collaborating with various teams to resolve technical incidents and enhance service stability.
About the role
- LCL Operations Agent managing end-to-end import and export operations for Maersk in Czechia and Croatia. Handling customer queries and maintaining relationships with vendors and offices.
Responsibilities
- Supervise the LCL process end-to-end.
- Manage the LCL import and export operations, from booking to the delivery, in compliance with all company procedures.
- Supervise the carrier booking transactions and follows the billing.
- Maintains relationships with Maersk offices at destination/origin, customers, and vendors.
- Offers assistance in the resolution of customers queries and issues, in Croatian or Slovenian and English.
- Data processing and reports.
Requirements
- Experience in managing import/export operations is a plus.
- Good English command and one between Czech and Croatian at mothertoungue level.
- Good communication skills.
- Detail orientation and hands-on approach.
- Issue resolution abilities, open to learning and accountable.
- Good knowledge of MS Office.
Benefits
- flexible working arrangements, such as hybrid working up to 60%
- adjusted working hours
- other alternative working patterns
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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