Hybrid Junior Legal Support Analyst – Litigation

at Cogna Educação

• Job title: Junior Legal Support Analyst – Litigation
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Valinhos, Brasil

About the role

• Junior Legal Support Analyst at Cogna responsible for analyzing legal opportunities and managing operational efficiency. Collaborate with internal and external legal stakeholders.

Responsibilities

• Analyze opportunities, assign and monitor deliverables with the Processes team, ensuring deadlines are met with quality;
• Assess internal opportunities by creating projects aimed at improving the area's performance indicators;
• Evaluate data available in BI to develop opportunities together with customer service supervision;
• Prepare presentations for the team focused on KPIs and continuous operational improvement;
• Prepare communications for the team as needed, as well as business updates and refreshes for partner law firms;
• Ensure operationalization of controls established by management;
• Support operational activities alongside business areas whenever involved or cited as support;
• Assist assistants on complex cases to ensure task completion and knowledge transfer;
• Perform restricted-access operational activities of higher criticality and impact for the Company;
• Ensure maintenance of OBF for critical cases;
• Provide exclusive support for specific Company initiatives, for example courses with higher-value tickets;
• Provide exclusive support for Company projects that have legal impact;
• Conduct confidential analyses as directed by the Legal team;
• Gather background information on critical cases focused on building the case narrative so that Legal has sufficient information to prepare a defense and/or respond to the Public Prosecutor's Office, Ministry of Education, official letters from government agencies, PROCON, Regional Councils, and administrative proceedings;
• Execute Orders to Perform and Public Civil Actions (ACPs) involving the responsible business area;
• Attend meetings with internal and external areas (partner centers, external law firms, suppliers) and the Company;
• Liaise with internal and external teams.

Requirements

• Customer service experience;
• Intermediate knowledge of Microsoft Office and the Internet;
• Strong verbal and written communication skills;
• Responsibility and proactivity;
• Analytical ability and critical thinking;
• Good interpersonal skills;
• Ability to stay focused;
• Creativity;
• Teamwork;
• Flexibility and resilience;
• Logical reasoning;
• Agility, sense of urgency and ability to prioritize;
• Be dynamic, organized, and able to handle changes on short notice;
• Power BI;
• Write Belt certification;
• Experience with flowchart design tools.

Benefits

• Profit sharing: celebrating results is part of Cogna's way.
• Meal or grocery allowance: provided on a flexible benefits card.
• Health insurance: a comprehensive plan with dependent coverage and co-participation.
• Dental coverage: available to keep your smile.
• Undergraduate and postgraduate scholarship programs: at our educational institutions for you and your dependents (spouse and children).
• Birthday day off: you may choose a day to relax and celebrate.
• SESC partnership: access to numerous opportunities to improve quality of life.
• Univers pharmacy partnership: discounts on a variety of medications.
• Corporate university: various learning tracks and free courses in our corporate university to keep growing with us.
• Discounts on books: to acquire the best titles from our publishers.
• Wellhub (Gympass): to help you stay active in your daily life.
• Ninho Program: dedicated to families expecting a new baby.
• Valoriza - Internal Recruitment Program: to boost your career through internal opportunities.