CO
CoreSiteIT Helpdesk Manager
Manager of IT Helpdesk overseeing Tier 1 helpdesk operations and driving customer satisfaction in digital infrastructure company.
About the role
- Plan, implement, and develop IT infrastructure projects.
- Administer and maintain systems in Microsoft and/or Linux environments.
- Install, develop, and support customer IT environments.
- Provide remote and on-site technical support to clients.
- Assist the sales team during the pre-sales phase with technical input.
- Design and deploy cloud-based solutions and projects.
- Configure and optimize hardware and software systems.
Requirements
- Minimum of 1 year of experience in IT administration or infrastructure.
- Strong knowledge of IT systems, servers, Exchange, SQL, Azure, and Microsoft 365.
- German language proficiency (B2) and English (C1).
- Degree in an IT-related field preferred.
- Team-oriented, analytical, reliable, and solution-focused.
- Excellent communication skills and strong commitment to the company.
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Experience level
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Location requirements
PG
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