Hybrid Junior Consultant – Modern Communications

Posted 3 months ago

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About the role

  • Junior Consultant handling project delivery and customer workshops for Microsoft Cloud solutions. Engaging with clients and supporting deployments in a collaborative team environment.

Responsibilities

  • Running workshops with customers to deliver high-quality deployments
  • Creating support documentation for standard Support Desk requests
  • Conducting project delivery for Calling Plan and Operator Connect
  • Engaging in learning for new certifications with Microsoft and Audiocodes
  • Ensuring quality customer engagement and maintaining relationships
  • Delivering work in line with Transparity’s standards and practices

Requirements

  • Demonstrable experience working with Microsoft Teams, Conditional Access, and Intune
  • Ability to deliver an excellent customer experience
  • Understanding of SIP telephony with troubleshooting ability
  • A proactive attitude for knowledge expansion
  • Flexibility for out-of-hours support

Benefits

  • 25 days holiday
  • Home working allowance paid monthly
  • Winning from Anywhere® allowance to help your set up at home
  • 24/7 GP at hand
  • Immediate 24/7 access to an Employee Assistance Programme
  • Company sick pay scheme
  • 4x base salary life assurance
  • Private health insurance after a successful year’s service
  • Enhanced parental pay and leave
  • Access to the Perkbox platform
  • Cyclescheme
  • Electric car scheme

Job title

Junior Consultant – Modern Communications

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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