Communications Advisor supporting and advising on strategic communication solutions at Desjardins Group. Developing communication activities and maintaining the organization's positive image.
About the role
- Communications Advisor aiding caisse managers in communications strategy and maintaining member relations. Support organizational communication and community outreach efforts.
Responsibilities
- Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget.
- Provide advisory support to managers on communication activities for various client segments, community organizations, officers, managers and employees, and help them carry out these activities.
- Ensure and uphold a positive image of the caisse and Desjardins Group by identifying potential risk situations and informing the caisse’s general manager and the various partners involved.
- Monitor activities related to service quality for members and clients (for example, surveys and complaints).
- Receive and analyze sponsorship, donation and fundraising requests and make recommendations, and conduct follow-ups, such as those related to contributions made.
- Help produce the caisse’s social responsibility report.
- Analyze, select and ensure the quality of communication methods intended for members and clients, (for example, letters and mass mailings).
- Produce and communicate information (for example, for local and internal newspapers).
- Support caisse representatives in maintaining business relationships with various client groups and community organizations.
- Helps organize events (e.g., information sessions, seminars, School Caisse activities)
- Manage social media communities by writing information content for posts (for example, advertising and videos) and ensure the relevance and consistency of comments and interactions.
- Identify needs and follow up on ad placement guidelines, in collaboration with various partners.
- Follow up on Desjardins’s merchandising proposals (for example, order promotional materials for the caisse).
- Help organize logistics for caisse events (for example, annual general meeting and special general meeting) and oversee the production of the annual report.
Requirements
- Bachelor's degree in a related field
- A minimum of one year of relevant experience
- Knowledge of French is required
- Knowledge of products and services for members
- Knowledge of the external environment
- Knowledge of communication and advertising methods, techniques and resources
- Understanding of the philosophy and fundamentals of financial services cooperatives
- Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres
- Knowledge of service standards
- Familiarity with the democratic structure of caisses and Desjardins Group
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
MS
Visiting Assistant Professor/Instructor teaching media and communication courses starting August 2026. Preparing students for living and working in a complex media environment at Miami University.
Associate Director of Communications supporting Vanderbilt's major giving priorities through writing and project management expertise. Joining a dynamic team at a pivotal moment of institutional expansion.
Chargé(e) de projets communication at HyPrSpace showcasing new generation propulsion technology through various communication channels. Involvement in storytelling, internal communication, and event organization.
Senior Manager, Communications overseeing brand storytelling and media strategies across Tinder, Hinge, and The League. Focus on cultural resonance in India and the Middle East as part of Match Group.
Marketing Communications professional at Avnet supporting integrated marketing initiatives across the Americas region and ensuring clear communication and brand messaging.
Bilingual Marketing Communications Specialist developing and executing communication strategies for CDW Canada. Focusing on marketing communications and supporting growth in the Quebec market.
Director of Executive Communications leading narrative development for HPE Financial Services. Managing communications strategy and team while collaborating with global business leaders.
Chargé(e) de communication pour les chaînes de CNEWS sous le groupe CANAL+. Impliqué(e) dans la gestion de la communication, relations presse et community management.
Communications Field Officer contributing to communication plans and maintaining target audience contacts. Supporting ICRC operations in relevant areas while ensuring visibility and networking.