Hybrid IT Systems Engineer

Posted 2 weeks ago

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About the role

  • Provide daily support to internal teams via IT helpdesk
  • Manage SaaS system access (e.g. Microsoft 365, AD), including audits and reconciliation
  • Set up and maintain user accounts, groups, and shared resources
  • Maintain and monitor internal servers (Linux, Windows, MacOS)
  • Troubleshoot outages and escalate where needed (RFO documentation included)
  • Ensure timely onboarding and offboarding of employees
  • Support and maintain internal hardware (laptops, network equipment, etc.)
  • Collaborate with Security and IT to document and improve internal processes
  • Contribute to a culture of automation, security hygiene, and service reliability

Requirements

  • 2+ years of Linux system administration (RHEL/CentOS and Debian/Ubuntu)
  • Good understanding of networking principles
  • Working experience with Windows and MacOS systems
  • Strong English communication skills (written and spoken)
  • Familiarity with Microsoft 365, Exchange Online, and Active Directory
  • Basic hardware knowledge and troubleshooting skills
  • Bonus Points: Previous experience in an IT helpdesk or support role
  • Exposure to virtualization platforms
  • Familiarity with tools like Apache, Nginx, MySQL/PostgreSQL, Zabbix, Puppet, Ansible, Docker, Kubernetes—or interest in learning them

Benefits

  • Hybrid work setup – 1 day/week in our Sofia office, the rest remote and flexible work hours
  • Stock options – we all share in Virtuozzo’s success
  • Professional development – support for certifications and growth
  • Private medical insurance
  • Flat structure – minimal bureaucracy, direct impact
  • Collaborative culture – smart, down-to-earth teammates who care about automation, security, and doing things right

Job title

IT Systems Engineer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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