Principal Enterprise Architect at Hiscox responsible for architecture roadmaps and standards. Leading modernization efforts and advising on technology solutions for the organization.
DG
Hybrid IT Infrastructure Support Specialist, Full-time, English, German
Posted 5 months ago
About the role
- IT Infrastructure Support Specialist managing Windows Server environments and overseeing VMware ESXi infrastructure. Collaborating with teams to ensure smooth incident resolution and system administration tasks.
Responsibilities
- Manage and maintain Windows Server environments (installation, configuration, patching, upgrades, monitoring).
- Operate and oversee VMware ESXi hosts and virtual machine infrastructure.
- Administer Active Directory, Group Policy, user/group management, permissions.
- Monitor server health, performance, capacity; respond to alerts, diagnose and resolve incidents.
- Work with backup/recovery solutions, disaster recovery procedures.
- Assist in configuration, management and troubleshooting of infrastructure services (including storage, networking basics, virtualisation platforms).
- Collaborate with service desk, escalation tiers to ensure smooth incident/problem/service request resolution.
- Participate in remote support across clients, ensuring SLA compliance and high customer satisfaction.
- Document infrastructure, changes, run books, and contribute to standard operating procedures.
- Contribute to continuous improvement: automation, tooling, monitoring enhancements, standardisation.
Requirements
- Proven experience (3-5+ years) in infrastructure support / systems administration roles focusing on Windows Servers and virtualisation (VMware ESXi or similar).
- Experience with server monitoring tools, alerting and incident response.
- Ability to operate in managed services context: device-based service model, multiple client environments, standardised processes, documentation.
- Self-starter mindset, good organisational skills, ability to prioritise and manage workload.
- Good problem-solving skills, ability to work independently and as part of a remote team.
- Experienced working in multinational teams, i.e. sensitive of cultural differences and adaptable
- Fluency in English and German (spoken and written)
- Candidates have to declare Criminal record extract not older than three months
Benefits
- Broad range of activities, tasks, and projects
- Vouchers (B-day voucher, wedding, and new born surprise)
- Fishing for Friends program – our referral program
- Refreshments in the D-ploy office
- Further development and professional advancement
- Friendly and international working environment
- Company-sponsored events
- Competitive salary and various benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Senior Audit Manager at Truist leading a team of Quantitative Auditors. Responsible for complex technical audit assessments and risk management of financial models.
Audit Manager overseeing the execution of audits within the Internal Audit team at Synchrony. Assessing risk management practices and controls to ensure compliance and effectiveness.
IT Specialist managing day - to - day technology operations for a global team at Jeeves. Supporting hardware, software, and internal tools in a hybrid role based in Bogotá.
Providing technical support for managed IT clients remotely and on - site at client offices. Work with a hybrid model alongside a team to maintain client satisfaction and technical resolutions.
Providing IT support for gastronomy in 1st & 2nd level support. Collaborate with clients on technical solutions and system configuration.
Electrical CAD Designer responsible for developing electrical models and drawings for modular MEP assemblies. Collaborating with engineers to ensure integrated designs for data center projects in hybrid work environment.
IT User Help Desk Agent supporting clients with software and hardware issues in Hamburg. Professional support in a hybrid work environment for a leading German IT service provider.
Structural BIM/Revit Technician at Freese and Nichols translating engineering design into construction documents. Collaborating with engineers on complex infrastructure projects, ensuring high - quality Revit models.
Enterprise Architect focusing on designing and implementing enterprise - wide technology architecture for Priceline. Collaborating with IT teams to align technology with business goals and improve efficiency.