Providing remote IT support across a variety of systems and platforms
Solving complex challenges with patience, curiosity, and a service-first mindset
Collaborating closely with teammates to create consistently excellent client experiences
Continuously learning new technologies and sharpening your craft
Heading onsite for hands-on installations, configurations, and troubleshooting as needed. This includes installing wired and wireless networking equipment, setting up workstations, installing and updating software, troubleshooting issues, and more.
Requirements
Must have 3 years minimum IT Help Desk or Field/ Onsite Engineer experience
Previous MSP experience
Reliable Transportation and Current Driver's license
Strong aptitude for Customer Service
Ability to self-schedule and project plan for small engagements
Ability to organize and manage multiple priorities
Excellent analytical, verbal, and written communication skills
Ability to adapt quickly to new technologies and changing business requirements
Able and willing to collaborate as part of a team
Respond to emergency situations effectively, maintaining poise and focus
Certifications: CompTIA (A+, Network, Security), Microsoft Associate/Expert, VMware, Apple, Citrix
Bachelor's degree (in a related field) or equivalent experience
Benefits
Medical: Company pays 100% of the base plan for the employee and family
Sr. Manager, Field Engineering providing technical support and training for service field associates at Otis. Ensuring quality service and leading specialized training initiatives across the field.
Senior Manager, National Field Engineer at Otis leading service excellence and field engineering. Expertise in elevator systems with training and improvement responsibilities.
Field Service Engineer responsible for installation, maintenance, and testing of lab instruments. Join Sartorius in providing excellent customer service to support scientific developments.
Field Service Engineer improving lives through the installation and maintenance of medical imaging equipment. Provide customer service and resolve technical issues while ensuring compliance with regulations.
NETA III Field Service Technician testing low to high voltage electrical systems onsite. Traveling to customer locations for inspection, troubleshooting, and data collection.
IT Technical Engineer responsible for providing installation and onsite customer support at Focus Group. Delivering high - quality service and troubleshooting network infrastructure issues in the Farnborough area.
Field Application Engineer providing technical support and integration expertise for automotive customers with Cirrus Logic's solutions. Collaborating closely with engineering teams to secure design wins and customer accounts.
Field Service Engineer in Coventry, supporting clients with installation and maintenance of industrial equipment. Key responsibilities include servicing, training, and quality assurance within EMEA.
Medical Imaging Field Engineer for GE and Hologic Mammography systems. Leading maintenance and repair, ensuring top performance across Northeast locations.
Responsible for providing end - to - end support for Injection molding machines in Mumbai, including installation and customer training. Ensures troubleshooting and maintenance for machine functionality.