IT Manager overseeing operational excellence and strategic direction for catering solutions applications. Leading a team and ensuring reliable, secure application services across hospitality operations.
About the role
- IT Engineer I focusing on maintaining SaaS and infrastructure systems at Meltwater. Collaborate on projects enhancing IT operations and security across multiple platforms.
Responsibilities
- Administer, optimize, and secure identity and access management systems.
- Manage cloud infrastructure services.
- Configure and maintain collaboration and productivity platforms.
- Administer and support email systems, ensuring high availability and security.
- Implement and maintain endpoint management solutions such as InTune and Jamf.
- Oversee networking infrastructure to ensure secure and reliable connectivity in our offices.
- Manage VOIP telephony and unified communications systems.
- Maintain PKI and certificate management.
- Develop and maintain IT documentation and processes.
- Monitor system performance, proactively identifying and resolving issues.
- Collaborate with security teams to implement and maintain best practices for protecting company assets.
- Own and drive IT projects and initiatives that enhance the scalability and efficiency of IT operations.
Requirements
- 3-5 years of experience in IT engineering, administration, or a related role.
- Proficiency in administering identity platforms such as Entra ID.
- Strong knowledge of networking concepts and experience with Meraki devices.
- Experience with endpoint management tools like InTune and Jamf.
- Knowledge of enterprise email and security solutions (Google, Exchange Online, Mimecast).
- Familiarity with collaboration and productivity tools (Slack, Zoom, Jira, Confluence).
- Understanding of IT security practices and certificate management (Digicert).
- Hands-on experience managing cloud services (AWS, Azure, GCP).
- Strong troubleshooting skills and ability to resolve technical issues efficiently.
- Excellent communication and collaboration skills to work across teams.
Benefits
- Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage
- Benefit from a company-matched Savings Fund to help you grow your financial security
- Receive monthly grocery vouchers to support your everyday essentials
- Enjoy an additional day off on your birthday, promoting a healthy work-life balance
- Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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