IT Engineer I focusing on maintaining SaaS and infrastructure systems at Meltwater. Collaborate on projects enhancing IT operations and security across multiple platforms.
Responsibilities
Administer, optimize, and secure identity and access management systems.
Manage cloud infrastructure services.
Configure and maintain collaboration and productivity platforms.
Administer and support email systems, ensuring high availability and security.
Implement and maintain endpoint management solutions such as InTune and Jamf.
Oversee networking infrastructure to ensure secure and reliable connectivity in our offices.
Manage VOIP telephony and unified communications systems.
Maintain PKI and certificate management.
Develop and maintain IT documentation and processes.
Monitor system performance, proactively identifying and resolving issues.
Collaborate with security teams to implement and maintain best practices for protecting company assets.
Own and drive IT projects and initiatives that enhance the scalability and efficiency of IT operations.
Requirements
3-5 years of experience in IT engineering, administration, or a related role.
Proficiency in administering identity platforms such as Entra ID.
Strong knowledge of networking concepts and experience with Meraki devices.
Experience with endpoint management tools like InTune and Jamf.
Knowledge of enterprise email and security solutions (Google, Exchange Online, Mimecast).
Familiarity with collaboration and productivity tools (Slack, Zoom, Jira, Confluence).
Understanding of IT security practices and certificate management (Digicert).
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