Environmental Engineer developing strategies to ensure compliance with environmental legislation and supporting sustainability efforts in Boeing’s UK defence business. Collaborating with multidisciplinary teams to manage environmental risks.
About the role
- Internal Engineer in a hybrid role supporting insurance claims with customer service and technical assessments. Working with customers to ensure vehicle repair processes are efficient and satisfactory.
Responsibilities
- The internal engineer role is a hybrid role with 50% of the time spent working from home and 50% spent in our Glasgow or Leeds offices.
- Support our customers when their vehicle is involved in an insurance claim.
- Provide both an inspection service and technical support to the claim’s functions.
- Inspect all claimants’ vehicles within agreed service level timeframes.
- Manage Customer Expectation Deliver an effortless customer experience.
- Create a customer focused culture that will support the delivery of customer measures of Ease, Speed, Quality and Recommend.
- Ensure customer service referrals are dealt with professionally and in a timely manner.
- Management of Indemnity Spend Delivery of Repair cost in line with department targets.
- Support the delivery and management of Accidental Damage spend budget within inflation targets.
- Identify, own and manage the risks involved in running our business appropriate to your role.
Requirements
- ATA Qualification
- Familiar and proficient with estimating tools such as Audatex
- Strong verbal and written communication skills
- Highly developed telephone customer service communication skills
- Ability to effectively negotiate, persuade and influence
- Deliver difficult messages and remain resilient through tough challenge
- Understanding of claims processes and systems
- The ability to utilise multiple key systems and information sources to problem solve and drive decision making
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
MP&P Engineer at Boeing ensuring compliance in chemical processing operations including documentation and technical requirements. Supporting production systems with a focus on operational compliance.
Senior Gas Turbine Project Engineer at GE Gas Power providing technical project management and direction for Gas Turbine projects. Acting as the technical liaison for customer and EPC representatives.
Performance Engineer developing thermal performance testing strategies as part of the Gas Power Performance Engineering organization. Engage in technical supervision, risk management, and performance testing execution for gas and steam power plants.
Engineer in high voltage switchgear contributing to energy transition and supply security. Working in Dresden and Berlin with international teams on substation technology.
Qualification Engineer at GKN Aerospace, ensuring compliance of aircraft parts per international standards. Provide analysis, advice, and documentation for qualification processes in aerospace engineering.
Lead Maintenance Engineer focusing on critical maintenance within a water recycling company. Engaging in process safety tasks and enhancing asset performance through collaborative efforts.
Lead Maintenance Engineer responsible for critical maintenance activities and enhancing asset availability in water recycling sector. Collaborating with teams to ensure compliance and improve operational efficiency.
Lead Maintenance Engineer overseeing critical maintenance activities and improvements for water recycling. Ensuring compliance and efficiency in maintenance across designated sites.
Multi - skilled Maintenance Engineer supporting maintenance of gas and biogas assets in Water Recycling operations. Focused on performance enhancement and adherence to safety standards.