Lead Support Engineer providing daily onsite support for a government customer HPCC system. Involves troubleshooting in a mostly Linux - based environment while ensuring system performance for national security.
About the role
- Join Cloudflare's infrastructure tooling team to build critical components for internal applications. Work on high-performance systems managing global servers and networks.
Responsibilities
- In this role you’ll have an opportunity to work on our internal infra-control plan application "Zinc".
- On the Zinc team, you'll be building a critical component of the overall Cloudflare stack.
- Zinc is a Rust based application that is used to manage our global fleet of servers and network devices.
- Zinc must be high performance, highly available, and have few shared dependencies since nearly everything else has a dependency on Zinc.
- If you like thinking about optimizing and scaling globally distributed systems, this may be the team for you!
Requirements
- Working in an infrastructure composed of emergent, planned, and adapted services.
- Programming experience in Rust, Go, Python or similar language. You are either an expert in Rust or are willing to become one.
- Experience (and love) for debugging to ensure the system works in all cases.
- Experience with Distributed Systems at scale is a plus
- Designing and building APIs, CLIs, and web applications which are used constantly by critical infrastructure teams.
- Great oral and written communications skills.
- Strong desire to learn and improve.
- Ready to participate in oncall rotations.
- CS degree or equivalent experience.
- Passion for solving unique problems and learning to understand complex systems.
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
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