Salesforce Application Developer developing software solutions and supporting business processes at CDW. Collaborating on large - scale projects involving Salesforce CRM and Azure Cloud - based solutions.
About the role
- Lead Support Engineer providing daily onsite support for a government customer HPCC system. Involves troubleshooting in a mostly Linux-based environment while ensuring system performance for national security.
Responsibilities
- Provide direct, daily onsite support to a government customer HPCC system crucial to national security
- Diagnose and solve problems using scripts, maintenance tools, and technical skills
- Maintain required service level response and resolution times for supported systems
- Diagnose performance problems using available performance tools and system indicators
- Develop onsite modifications that ensure continuous improvement of tools and resources
- Take ownership of critical technical issues and develop processes or applications to enhance the team’s ability to achieve its goals
- Testing of software and providing technical feedback to customers, 3rd party vendors, and development teams
- Work with team members to identify training opportunities and develop training programs or plans based on team objectives
- Display initiative and versatility in identifying, learning and developing technical skills
- Supports technical engagement with customers in the absence of Lead Engineer
Requirements
- Security Clearance: TS/SCI w/ full-scope lifestyle polygraph (FSP)
- B.S. Degree (M.S. preferred) in Computer Science/MIS, or related discipline
- 2-3 years of Linux Systems Administration experience
- Proficiency in leveraging scripting language(s) e.g.,: SQL, BASH, PYTHON, PHP, PERL, etc.
- Experience conducting data analysis and scripting for development on big data systems
- Proficiency and experience in programming with Enterprise Control Language (ECL) in a High-Performance Computing Cluster (HPCC) system platform for big data processing. Candidates must be willing to learn HPCC/ECL.
- Experience supporting the Intelligence Community
- Optional Requirements: Experience with Kubernetes container orchestration system and Experience with Amazon Web Services (AWS) and cloud technology.
Benefits
- This job is eligible for an annual incentive bonus
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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