Bilingual Will Call Clerk at 4over ensuring professional, timely processing of will call orders. Requires customer service skills and forklift certification in a dynamic work environment.
PI
Hybrid Health Care Assistant, Bilingual Preferred
Posted 2 weeks ago
About the role
- Assists patients seeking sexual and reproductive health care by interviewing, screening, educating and preparing them for their appointment.
- Provides medical and administrative support to ensure efficient operation in the clinic setting.
- Facilitates clinic flow; ensures availability of patient care supplies; performs laboratory and screening procedures and participates in the implementation of patient care plans.
- Responsible for front desk duties.
Requirements
- Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI.
- Support for the mission of PPWI and it’s commitment to a culture of diversity, equity, inclusion and belonging.
- Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities.
- Committed to providing non-judgmental, patient centered care to ensure highest level of patient satisfaction.
- Demonstrates organization and time management skills to manage a variety of tasks effectively.
- Ability to communicate clearly and effectively with patients, staff and other external parties in a courteous and friendly manner in person and over the phone.
- Experience in electronic health records (EHR), electronic practice management (EPM) system, Office 365, and Microsoft Office Products preferred.
- Accuracy and attention to detail is essential.
- Effective written and verbal communication skills.
- Ability to read and implement written and verbal instructions.
- Ability to work independently and as a team member.
- Ability to handle sensitive information in a confidential manner.
- Some positions require bilingual English/Spanish skills.
- CPR certifiable.
Benefits
- Company contribution toward medical insurance deductible
- Generous Paid Time Off
- 11 Days of Holiday Pay
- Immediate 401(k) Vesting with up to 6% company contribution
- Paid Parental Leave
- Tuition Assistance
- Public Service Loan Forgiveness Program
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