Hybrid Health Care Assistant, Bilingual Preferred

at Planned Parenthood of Wisconsin, Inc.

• Job title: Health Care Assistant, Bilingual Preferred
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $20 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Milwaukee, United States

About the role

• Health Care Assistant Float at Planned Parenthood of Wisconsin supporting various clinics. Providing clinical and administrative tasks to ensure efficient operation of health care services.

Responsibilities

• Assists patients seeking sexual and reproductive health care by interviewing, screening, educating and preparing them for their appointment.
• Provides medical and administrative support to ensure efficient operation in the clinic setting.
• Facilitates clinic flow; ensures availability of patient care supplies; performs laboratory and screening procedures and participates in the implementation of patient care plans.
• Responsible for front desk duties.

Requirements

• Must be committed to providing excellent customer service and support the vision and values of Planned Parenthood of WI.
• Support for the mission of PPWI and it’s commitment to a culture of diversity, equity, inclusion and belonging.
• Must be sensitive to cultural and ethnic differences among staff and patients and be able to relate to diverse communities.
• Committed to providing non-judgmental, patient centered care to ensure highest level of patient satisfaction.
• Demonstrates organization and time management skills to manage a variety of tasks effectively.
• Ability to communicate clearly and effectively with patients, staff and other external parties in a courteous and friendly manner in person and over the phone.
• Experience in electronic health records (EHR), electronic practice management (EPM) system, Office 365, and Microsoft Office Products preferred.
• Accuracy and attention to detail is essential.
• Effective written and verbal communication skills.
• Ability to read and implement written and verbal instructions.
• Ability to work independently and as a team member.
• Ability to handle sensitive information in a confidential manner.
• Some positions require bilingual English/Spanish skills.
• CPR certifiable.

Benefits

• Company contribution toward medical insurance deductible
• Generous Paid Time Off
• 11 Days of Holiday Pay
• Immediate 401(k) Vesting with up to 6% company contribution
• Paid Parental Leave
• Tuition Assistance
• Public Service Loan Forgiveness Program