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About the role
- Head of Operations for Fulfillment IQ overseeing India operations across HR, Finance, and Delivery. Driving strategic execution while managing compliance and operational excellence.
Responsibilities
- Lead and scale India operations across HR, Finance, Admin, and Delivery enablement.
- Drive local strategy execution, cost management, and compliance with Indian regulations.
- Manage budgets, contracts, and vendor relationships.
- Build high-performing teams aligned with FIQ’s global delivery and engineering standards.
- Partner with global leadership on capacity planning, utilization, and performance.
- Ensure operational readiness for audits, ISO / SOC / labor compliance.
- Oversee office infrastructure, IT policies, and day-to-day facilities operations.
- Represent FIQ India in board and leadership reviews.
Requirements
- 10+ years of experience in operations, delivery management, or general management within a tech or consulting company.
- Proven track record of managing 100+ employees across multiple functions.
- Strong understanding of Indian labor, compliance, and financial frameworks.
- Hands-on with operational systems (finance tools, HRIS, IT admin dashboards).
- Excellent leadership, communication, and stakeholder management.
- Preferred: MBA or equivalent business qualification.
- Experience in logistics, supply chain, or SaaS companies.
- Prior experience scaling Indian subsidiaries for global firms.
Benefits
- In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family.
- Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays.
- We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans.
- We provide a dedicated learning and development budget to support your career growth.
- We offer flexible work schedules and remote work options.
- We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP).
- You can participate in team events and in-person organizational meetups.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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