BB
Banco ABC BrasilAprendiz – Design de Experiências
Aprendiz em Design de Experiências no Banco ABC Brasil, auxiliando em recrutamento e pesquisas qualitativas para melhorar a experiência do usuário.
About the role
- Develop and execute integrated brand and marketing strategies, campaigns, and communications that build impactful experiences and reinforce our values and culture
- Ensure global consistency with local relevance across all markets and channels
- Oversee all partnerships, creative expression, brand tools, governance, and manage the central brand budget
- Lead the complete brand experience across our 'Spiritual Homes' (cafés)
- Responsible for defining the look, feel, and function of these spaces
- Oversee new site frameworks, site refreshes, menus, and the coffee program to ensure a consistent, exceptional delivery of global hospitality guidelines that drive growth and deep customer connection
- Drive customer loyalty and retention by enhancing brand value, leading communications for Allpress and Underground, and generating new wholesale enquiries
- Combine creativity and entrepreneurial thinking with data-driven insights to inform decisions and deliver meaningful customer experiences
- Authentic leadership, coaching, and mentoring of our graphic designers whilst supporting our regional brand teams
- Track, measure, and report on brand health metrics to inform strategic decision-making and identify opportunities for partnerships, collaborations and activations
Requirements
- 7+ years' experience in senior brand, marketing, or communication roles
- Proven track record of building and executing brand strategies across multiple markets (ideally global or multi-market)
- Strength in creative direction, brand identity, and design oversight, with experience leading creative teams and managing external agencies
- Confidence leading hospitality, spatial, or experiential brand environments (physical spaces)
- Experience building integrated communications and content strategies across owned, earned, and paid channels
- Exceptional people leader, coach, and mentor with strong stakeholder management skills, capable of influencing at all levels.
Benefits
- Unlimited coffee at work, beans to take home and generous staff discounts
- Wellbeing allowance of $200 per year to spend as you wish
- Flexible work options with a 3-2 split between home and office and allowance to kit out your home office space
- A free and confidential Employee Assistance Program
- An unbeatable opportunity to gain or grow amazing coffee skills as well as genuine career progression within our global company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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