Hybrid Head of Analytics

Posted last month

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About the role

  • Manage the intake, prioritisation, and resolution of reporting feature requests and bugs.
  • Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria.
  • Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables.
  • Supervise team members, provide guidance, and ensure alignment with departmental goals.
  • Maintain internal and external documentation for reports and reporting frameworks.
  • Drive initiatives to enhance the overall usability and user experience of the reporting suite, focusing on key areas like data integrity, report performance, and workflow automation.
  • Leverage data on report usage, performance metrics, and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform.
  • Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions.
  • Help drive Quality initiatives by way of detailed test plans, test cases, and oversee UAT test and regression testing to prevent downstream issues.
  • Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues, document findings, and ensure their prioritisation and resolution adhere to company SLA policies.
  • Facilitate all agile ceremonies in coordination with the engineering team.
  • Lead the development, maintenance, and optimisation of client-facing standard reporting solutions at Entrata.
  • Help define requirements for any customer-specific reports.
  • Amplitude and Product usage reporting.
  • Intersection of Suites Product Reporting and cross-product synergies.
  • Marketing Analytics reporting.
  • Help with internal reporting needs around R&D operations, product planning.
  • FP&A Reporting support

Requirements

  • Strong analytical skills and attention to detail.
  • Experience managing reporting initiatives in a product or SaaS environment.
  • Proficiency with SQL and reporting tools (e.g., Excel, Google Sheets)
  • Effective verbal and written communication skills, including the ability to communicate with both technical and non-technical audiences
  • Proven ability to lead teams and coordinate across functions in a fast-paced environment

Benefits

  • Health insurance
  • Paid time off
  • Flexible working arrangements
  • Professional development opportunities

Job title

Head of Analytics

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

HybridPuneIndia

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