Technical Product Owner supporting the Small Business Data Science team to enhance analytical solutions. Collaborating with stakeholders to align data science strategies with business goals.
About the role
- Head of Analytics leading teams to ensure effective and scalable reporting tools at Entrata. Collaborating with product, engineering, and business teams for operational excellence in reporting.
Responsibilities
- Manage the intake, prioritisation, and resolution of reporting feature requests and bugs.
- Collaborate cross-functionally to define and refine reporting requirements and acceptance criteria.
- Provide oversight on user acceptance testing (UAT) and ensure the quality and functionality of reporting deliverables.
- Supervise team members, provide guidance, and ensure alignment with departmental goals.
- Maintain internal and external documentation for reports and reporting frameworks.
- Drive initiatives to enhance the overall usability and user experience of the reporting suite, focusing on key areas like data integrity, report performance, and workflow automation.
- Leverage data on report usage, performance metrics, and development lifecycles to drive strategic decisions and continuous improvement for the entire reporting platform.
- Serve as a liaison between technical and non-technical stakeholders to translate business needs into reporting solutions.
- Help drive Quality initiatives by way of detailed test plans, test cases, and oversee UAT test and regression testing to prevent downstream issues.
- Own Bug Diagnosis and Resolution - Act as the first line of defence for incoming bugs. Lead technical diagnosis of new issues, document findings, and ensure their prioritisation and resolution adhere to company SLA policies.
- Facilitate all agile ceremonies in coordination with the engineering team.
- Lead the development, maintenance, and optimisation of client-facing standard reporting solutions at Entrata.
- Help define requirements for any customer-specific reports.
- Amplitude and Product usage reporting.
- Intersection of Suites Product Reporting and cross-product synergies.
- Marketing Analytics reporting.
- Help with internal reporting needs around R&D operations, product planning.
- FP&A Reporting support
Requirements
- Strong analytical skills and attention to detail.
- Experience managing reporting initiatives in a product or SaaS environment.
- Proficiency with SQL and reporting tools (e.g., Excel, Google Sheets)
- Effective verbal and written communication skills, including the ability to communicate with both technical and non-technical audiences
- Proven ability to lead teams and coordinate across functions in a fast-paced environment
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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