Junior Termination Analyst at SONDA improving people's quality of life through technology. Handling termination processes, issuing necessary documents, and providing support to managers and employees.
About the role
- Fraud Analyst monitoring card and merchant fraud cases in a collaborative team. Supporting fraud prevention improvements and handling compliance while enhancing digital payment solutions.
Responsibilities
- Perform fraud prevention activities on cards and merchants portfolio
- Manage card and merchant fraud cases below predefined amount, complexity and sensitivity thresholds
- Perform daily and periodically reviews of fraud reports in order to manage overall risk
- Familiarize with relevant regulations and laws, as well as fraud detection tools related to Team's operations
- Participate in identification of key risk indicators in order to accurately tracking
- Suggest recommendations for improvements and changes of the fraud strategies in order to improve the efficiency of the fraud control
- Involvement in special projects
- Provide knowledge and know how transfer within the team
Requirements
- University degree or similar professional education
- Good knowledge of card schemes’ rules and regulation
- Knowledge about fraud management strategies and tools
- Customer centricity
- Interpersonal and Relationship Skills
- Creativity and problem solving
- Analytical Skills
Benefits
- Attractive salary and a competitive benefits package to reward your expertise and contributions
- Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
- Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
- Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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