Director of Software Engineering at Acuity leading AI - enabled digital commerce platform development and transforming user experience with modern architecture.
About the role
- Forward Deployed Software Engineer on the front lines with government partners to integrate payment products. Collaborating to craft solutions and enhancing Promise’s technology for impactful change.
Responsibilities
- Be the bridge: Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems.
- Problem-solve in the wild: Dive into customer environments, untangling complexity and crafting creative technical solutions that actually work in the real world.
- Level up the product: Improve Promise’s products -- you will have the first hand context of what works and doesn't, if you see something to build, build it!
- Travel occasionally: Join customers on-site to make sure things run smoothly and strengthen our relationships in person.
Requirements
- 4+ years of experience building and deploying production software
- Experience in a customer-facing technical role where you balanced empathy with technical rigor.
- We use JavaScript / TypeScript, ETL tools, SQL, React – you don’t need to be an expert on any of these! You do need to come with a willingness to learn.
- You don’t wait for someone to tell you the answer—you explore, experiment, and document so others can follow.
- This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales.
Benefits
- 100% paid health coverage
- Generous PTO and sick leave
- Lunch, snacks, and coffee provided
- Company retreats
- Opportunities to travel and see the impact of your work
- Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home
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