Hybrid Forward Deployed Software Engineer

Posted 3 weeks ago

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About the role

  • Be the bridge: Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems.
  • Problem-solve in the wild: Dive into customer environments, untangling complexity and crafting creative technical solutions that actually work in the real world.
  • Level up the product: Improve Promise’s products -- you will have the first hand context of what works and doesn't, if you see something to build, build it!
  • Travel occasionally: Join customers on-site to make sure things run smoothly and strengthen our relationships in person.

Requirements

  • 4+ years of experience building and deploying production software
  • Experience in a customer-facing technical role where you balanced empathy with technical rigor.
  • We use JavaScript / TypeScript, ETL tools, SQL, React – you don’t need to be an expert on any of these! You do need to come with a willingness to learn.
  • You don’t wait for someone to tell you the answer—you explore, experiment, and document so others can follow.
  • This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales.

Benefits

  • 100% paid health coverage
  • Generous PTO and sick leave
  • Lunch, snacks, and coffee provided
  • Company retreats
  • Opportunities to travel and see the impact of your work
  • Hybrid work: we deeply value in-person collaboration and are in-office at least 3 days a week, but are flexible on working from home

Job title

Forward Deployed Software Engineer

Job type

Experience level

Mid levelSenior

Salary

$165,000 - $215,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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