Hybrid Financial Operations Specialist

Posted 3 weeks ago

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About the role

  • Ensuring customers receive prompt, efficient and courteous attention
  • Demonstrate friendliness and proper phone/e-mail etiquette with every customer
  • Processing payments received for vehicles
  • Applying and depositing advance check payments (i.e. undeposited funds)
  • Working directly with floor plan companies regarding payments
  • Maintaining a good flow of communication with Collections regarding payment exceptions
  • Proactively providing feedback to Supervisors and other stakeholders regarding customer issues or when system functionality is impacting ability to transact
  • Practicing and promoting teamwork at all times
  • Bringing a positive and contagious attitude to work each day, supporting both co-workers and customers
  • Ensuring proper follow-through on directives
  • Knowing and following company policies, standard operating procedures, and applicable state and federal laws at all times

Requirements

  • High School Diploma or GED
  • At least one (1) year of experience dealing with financial transactions
  • Proficiency with Microsoft Office Products preferred
  • Experience with payment processing or accounts receivable experience preferred
  • Automotive industry preferred
  • Effective communication skills both written and oral
  • Ability to work in a fast-paced environment with adaptability and agility
  • Strong team player
  • Proactive with strong problem solving and organizational skills with the ability to see the big picture
  • Attention to details with the ability to analyze and gather information to ensure accuracy and completeness
  • Proven track record in showing initiative and ownership of your work
  • Desire to learn everyday

Benefits

  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement

Job title

Financial Operations Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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