Imaging Field Engineer maintaining medical imaging equipment while assisting experienced engineers. Ensuring service excellence and customer satisfaction through preventative maintenance and support.
Responsibilities
Perform on-time and accurate Preventative Maintenance in imaging equipment
Assist experienced field engineers with equipment installation
Work on troubleshooting and service repair needs on designated equipment
Communicate with customers for resolution and follow-up
Partner with customers and recommend value-added services
Maintain service logs and manage repair parts ordering
Engage with commercial counterparts and assist with sales opportunities
Respond to service calls independently within one year of employment
Requirements
Associate’s or Bachelor’s degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field
Imaging experience required
Experience with Web applications as well as Microsoft suite of products
Must have and maintain a valid Driver’s License
Willingness to be available "after hours", or work a rotating On-Call schedule, including weekends, for critical issues and coverage, as necessary.
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