Hybrid Field Autoverification Consultant

Posted last month

Apply now

About the role

  • Consult with customers and key stakeholders to design and implement highly complex autoverification to maximize the RDC solution for the customer
  • Provide integration project leadership including project scope definition, acceptance, timelines, and approval
  • Determine customer needs and set appropriate installation expectations including project management; monitor project statuses through regular updates; ensure collaboration occurs between customers, Roche, and vendors; maintain internal tracking systems for services and customer follow-up
  • Perform validation process of applicable IT solutions to evaluate effectiveness
  • Provide routine follow-up support to ensure customers are adopting full use of IT product features; ensure all customers are fully satisfied with their IT connectivity solution and IT product optimization
  • Collaborate cross-functionally to identify areas of opportunity; lead and drive solutions
  • Provide feedback to the organization (i.e. Global, Marketing, stakeholders, etc.) on potential product enhancements and customer requirements
  • Develop and implement training, including materials and/or installation guides for supported IT products, develop consulting tools and service offerings

Requirements

  • Bachelor’s degree in Medical Technology, Information Technology, Computer Science, Chemistry, Biology or Clinical Laboratory or equivalent work experience.
  • 3 + years of experience implementing and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems.
  • Preferred: 2+ years of Laboratory Experience
  • Advanced knowledge of the integration of laboratory information systems, analytical instrumentation and automation systems.
  • Understands rule algorithms or Boolean Logic.
  • Ability to work with ambiguity as product line ramps up and new options become available
  • Working knowledge and experience with Roche Middleware product cobas
  • 1+ years of Lab Management and/or Supervisory experience
  • Ability to troubleshoot complex problems, consult and drive resolution

Benefits

  • Discretionary annual bonus may be available based on individual and Company performance

Job title

Field Autoverification Consultant

Job type

Experience level

Mid levelSenior

Salary

$80,300 - $149,100 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job