About the role

Experience Owner driving vision and development of Navy Federal's competitive products. Collaborating with product teams and stakeholders to enhance member experience.

Responsibilities

Collaborate with a cross-functional team to define and launch product vision and strategy
Assist with the execution of program priorities while maintaining the conceptual and technical integrity of the features or components for the team
Influence, and motivate product team and stakeholders towards continuous improvement of product
Assist with translating program vision into product user stories and acceptance criteria
Assist with managing the product backlog including refinement of stories with cross-functional team
Partner with business analysts to integrate usability studies, user research, and market analysis to into product requirements
Analyze product usage and other empirical data and how that relates to key member needs to determine changes in product prioritization
Regularly analyze true needs for product features and constantly push for clear understanding of value
Serve as an agent of change, looking for new ways to solve problems for members and collaborate as a team
Proactively work with product team to formulate creative ideas or solutions for potential issues
Stay current with technology as well as, government/policy impacts and industry best practices
Assist with determining when added product value should be pushed to members/employees
Assist with the communications/presentations to executive management
Perform other related duties as required

Experience in product management or ownership to include Scrum, Agile and/or XP
Experience leading, shaping and developing innovative solutions while managing business risks
Experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly
Ability to productively communicate to stakeholders, team members, and leaders
Experience in developing business or technology strategy
Knowledge of project/program management processes and methodologies
Project leadership and execution, including initiatives with technology, processes, cross-functional teams and external partner team members
Ability to exercise initiative, produce desired results and achieve objectives
Ability to learn different collaboration or product management tools quickly
Effective skill building effective relationships through rapport, trust, diplomacy and tact
Analytical and conceptual skills to create original concepts/theories for various projects
Skill delivering effective presentations to groups of various sizes
Skill influencing and guiding strategic thinking
Strong verbal, written and interpersonal communication skills
Strong problem solving and negotiation skills
Bachelor's Degree in Information Technology, Strategy or other related field, or the equivalent combination of training, education, and experience