LG
Liebherr GroupTeam Lead, Service & Spare Parts Sales
Team Lead for Service & Spare Parts Sales at Liebherr - Hamburg GmbH. Responsible for leading the spare parts sales team and ensuring customer satisfaction through efficient service processes.
About the role
- Hire, lead, mentor, and inspire a team of Enterprise Account Executives to achieve and exceed revenue targets.
- Provide coaching and development to ensure the professional growth and success of each team member.
- Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
- Conduct regular performance reviews, set clear goals, and provide constructive feedback to drive individual and team success.
- Develop and execute a comprehensive sales strategy for the region, aligning with overall Fonoa goals and objectives.
- Drive new business development, expand existing accounts, and identify opportunities for growth within the region.
- Collaborate with cross-functional teams within Fonoa (Marketing, Customer Success, Product, etc.) to ensure alignment and optimize sales efforts.
- Regularly analyze sales performance data and market trends to make informed decisions and adjust strategies as needed.
- Build and maintain strong, long-lasting relationships with key enterprise customers and stakeholders.
- Act as a trusted advisor to our customers, understanding their business needs and providing tailored solutions that deliver value.
- Work closely with the Customer Success team to resolve issues and support ongoing success, ensuring a high level of client satisfaction and retention.
- Accurately forecast sales revenue and manage the sales pipeline to ensure consistent performance.
- Report on sales performance, market trends, and competitive landscape to senior leadership.
- Utilize CRM tools and data analytics to drive sales productivity and optimize sales processes.
Requirements
- 7+ years of sales leadership experience in B2B SaaS, managing enterprise new business sales teams
- Proven track record of consistently exceeding sales targets and driving revenue growth
- Experience hiring, developing, and coaching high-performing sales talent
- Ability to build and execute regional sales strategies aligned with company goals
- Proficiency with CRM tools (e.g., Salesforce) for pipeline management and forecasting
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
- stock options
- equipment allowances
- wellness programs
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