About the role

  • Engineer Admin supporting engineering administration tasks and collaborating with repairers and customers in a growing UK company. Ensuring efficient job allocation and effective communication with all stakeholders.

Responsibilities

  • Work collaboratively with the wider Engineering team, repairers, and customers to ensure that all administration tasks are completed for the engineering function
  • Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team, efficiently and correctly
  • Be proactive in ensuring awareness of current departmental ongoing jobs
  • Use our internal system to ensure all active work jobs are on the correct step
  • Negotiate and settle total loss claims
  • Liaise with repairers and customers with ongoing jobs and queries
  • Support in the management of shared email inbox’s
  • Work with other areas of the business to ensure the needs of the customer are met or exceeded
  • Produce accurate and timely reports for the engineering function
  • Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner
  • Support the wider team to achieving departmental targets

Requirements

  • Excellent Microsoft Skills
  • Ability to work collaboratively with a range of business areas
  • Ability to take ownership of own workload and prioritise accordingly
  • Use initiative to support the wider team ensuring the smooth running of the customer journey
  • Ability to communicate effectively to a range of stakeholders
  • An in depth understanding of Motor Claims Handling is essential

Benefits

  • 33 days holiday (including bank holidays)
  • Personal health cash plan – claim back the cost of things like dentist and optical check ups
  • Enhanced maternity / paternity / adoption / shared parental pay
  • Life assurance: three times basic salary
  • Free breakfasts and fruit
  • Birthday surprise for everybody!

Job title

Engineer

Job type

Experience level

Mid levelSenior

Salary

£25,000 per year

Degree requirement

No Education Requirement

Location requirements

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