Senior Software Engineer designing and implementing iOS software solutions at T - Mobile. Collaborating with cross - functional teams to deliver quality mobile applications and support scalable architecture.
About the role
- Engineer Admin supporting engineering administration tasks and collaborating with repairers and customers in a growing UK company. Ensuring efficient job allocation and effective communication with all stakeholders.
Responsibilities
- Work collaboratively with the wider Engineering team, repairers, and customers to ensure that all administration tasks are completed for the engineering function
- Identify priorities in resourcing of jobs ensuring these are allocated between the engineering team, efficiently and correctly
- Be proactive in ensuring awareness of current departmental ongoing jobs
- Use our internal system to ensure all active work jobs are on the correct step
- Negotiate and settle total loss claims
- Liaise with repairers and customers with ongoing jobs and queries
- Support in the management of shared email inbox’s
- Work with other areas of the business to ensure the needs of the customer are met or exceeded
- Produce accurate and timely reports for the engineering function
- Take responsibility of your own workload using our internal systems to ensure a variety of administration tasks are completed accurately and within a timely manner
- Support the wider team to achieving departmental targets
Requirements
- Excellent Microsoft Skills
- Ability to work collaboratively with a range of business areas
- Ability to take ownership of own workload and prioritise accordingly
- Use initiative to support the wider team ensuring the smooth running of the customer journey
- Ability to communicate effectively to a range of stakeholders
- An in depth understanding of Motor Claims Handling is essential
Benefits
- 33 days holiday (including bank holidays)
- Personal health cash plan – claim back the cost of things like dentist and optical check ups
- Enhanced maternity / paternity / adoption / shared parental pay
- Life assurance: three times basic salary
- Free breakfasts and fruit
- Birthday surprise for everybody!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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