Incident management: log, report and escalate issues appropriately
Perform health-checks and audits on customers’ security solutions
Perform remote implementations/installations and post-installation tasks for security solutions
Administer and maintain customers’ security products for on-prem and cloud solutions
Support product management, upgrades and reporting
Recommend and implement security policies and procedures based on threat research
Develop technical security standards and assist in creating security monitoring and incident investigation procedures
Work as part of the Security Operations Centre team in South Africa
Requirements
At least 3 years’ experience in similar roles
Hands-on practical experience with endpoint security platforms like CrowdStrike, SentinelOne and Trellix (management, monitoring, upgrades, policy configurations)
Solid understanding of networking fundamentals and ability to troubleshoot network-level issues
Excellent command of both spoken and written English
Good knowledge of major operating system security (Windows, Mac OS, Linux/Unix), mainframe, web server security, and network security
Good knowledge of major security systems and functions: Firewalls, IDS/IPS, EDR, SIEM, Incident Response, Threat Prevention, Web/Application Control Filtering, Email Filtering, Netflow Analysis, Endpoint Security, Configuration and Change Management, File Integrity Monitoring, and DLP
Experience with identification and eradication of malware (Viruses, Rootkits, Spyware, Trojans) considered a strong advantage
Relevant vendor certifications (Trellix, CrowdStrike, Microsoft Defender, SentinelOne) considered a strong advantage
Legal authorization to work in South Africa (application asks if authorized)
Benefits
Learning, development and progression investment by employer
Principal Cloud Operations Developer at AVEVA enhancing Cloud security and leading deployment process improvements. Collaborating with development teams to ensure operational security, stability and scalability.
Responsable cybersécurité gérant la sécurité informatique de l'entreprise. Évaluant la conformité des systèmes d'information et pilotant la feuille de route cybersécurité.
Information Security Officer ensuring legal and cybersecurity compliance across IoT product development at Daikin. Supporting development teams and managing security awareness training.
Security employee monitoring site safety at Newell Brands, ensuring compliance with safety protocols. Supports services in emergency response and monitors site safety continually.
Cybersecurity Intern assisting the Cyber GRC team and Project Manager at HF Sinclair. Gaining hands - on experience in Security Operations and Cyber Risk Management during the summer of 2026.
Associate Director overseeing Network Security Governance at Novartis in Prague or Hyderabad. Driving cyber maturity, risk management, and governance frameworks for secure network environments.
Senior Associate Systems Integration Specialist at NTT DATA responsible for client security solutions. Leading installations and troubleshooting break/fix incidents in a hybrid work environment.
Senior Associate Security Consultant at NTT DATA making a difference through technical excellence in diverse teams. Collaborating on innovative technology and consulting projects in security consultancy.
Information Security Specialist at Federal Reserve managing cybersecurity risk and assessments. Collaborating with tech professionals to enhance security posture and risk management processes.
Jr Information Security Analyst conducting PCI - DSS compliance projects for AuditSafe. Supporting security controls implementation and leading technical meetings in a hybrid work environment.