Senior Associate Systems Integration Specialist at NTT DATA responsible for client security solutions. Leading installations and troubleshooting break/fix incidents in a hybrid work environment.
Responsibilities
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties.
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization.
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
Performs any other related task as required.
Requirements
Bachelor's degree or equivalent in Information Technology or Computing or a related field.
Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar.
Moderate level experience in SOC Analysis Operations.
Moderate level experience in SIEM usage.
Moderate level experience in Azure or AWS or GCP.
Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc.
Moderate level experience in technical support to clients.
Moderate level experience in handling security incidents end to end.
Moderate level experience in Security Analysis or Engineering.
Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools.
Benefits
Health insurance
Flexible working arrangements
Professional development opportunities
Job title
Senior Associate – Security Technical Services, Systems Integration Specialist
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