Senior Product Designer at Confused.com designing user - centred journeys in the FinTech space. Leading initiatives from discovery to delivery in a collaborative team environment.
About the role
- UX leader driving healthcare project success and overseeing user experience from strategy to execution. Collaborating across teams to ensure exceptional product adoption and customer retention.
Responsibilities
- Manage overall UX design strategy, priorities, and execution across the product portfolio for key user personas, leveraging emergent Ai technology
- Bring user research and design to early discovery efforts to understand user needs and design solution options.
- Lead high-performing, multi-disciplinary UX teams and foster their growth through rapidly evolving Ai tech change
- Build strong partnerships with product and engineering leaders to prioritize UX efforts and influence a user-centered approach throughout the PDLC.
- Build strong partnerships with GTM leaders to understand customer feedback and prioritize UX efforts to influence the product roadmap.
- Other Duties as Assigned
Requirements
- Bachelor’s or Master’s Degree in User Experience, Business, or Technology
- Extensive experience in customer needs and strategy for healthcare solutions in Post Acute, Skilled Nursing, Value Based Care, Healthcare Revenue, or related
- Experience with all aspects of people leadership, including recruitment, development and coaching in the Product Operating Model
- Demonstrated ability to manage a portfolio of complex projects with cross-functional buy-in
- Experience defining and using product analytics to identify potential UX issues and prioritize customer QOL efforts
Benefits
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition … and more!
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