About the role

  • Lead the design, execution, and delivery of qualitative research studies — from proposal to debrief.
  • Serve as the primary client contact, providing strategic guidance and insight-driven recommendations.
  • Manage project budgets, timelines, and resources to ensure profitability and operational excellence.
  • Moderate focus groups, in-depth interviews, and workshops with skill, empathy, and energy – including evening engagements both in-person/in-facility, and online.
  • Partner with qualitative team to ensure quality, efficiency, and creative excellence across every stage of research.
  • Mentor junior researchers and contribute to the continued growth of Ipsos’ qualitative expertise.
  • Collaborate with cross-functional teams on hybrid qual-quant design and innovative methodologies.
  • Travel as needed for fieldwork and client engagements.

Requirements

  • 7+ years of experience in qualitative research, ideally in a research agency or consultancy setting.
  • Deep knowledge of qualitative design + methods, logistics, and project management — you can run a study end-to-end with minimal direction.
  • Proven track record of building and nurturing client relationships — from managing day-to-day communications to becoming a trusted strategic advisor who clients turn to for guidance beyond the immediate project.
  • Exceptional moderating skills across methodologies, audiences, and categories, both in-person/in-facility and online.
  • A proactive mindset — you anticipate challenges, identify opportunities and next steps before they’re asked for, think three steps ahead, and keep projects moving smoothly.
  • Strong analytical, language, and storytelling skills, with the ability to synthesize insights into compelling narratives.
  • Strong Microsoft Office skills including SharePoint, Word, Excel, PowerPoint.
  • Experience with AI tools for analysis or design a strong asset.
  • Passion for uncovering human truths that drive meaningful business outcomes.

Benefits

  • Career Development
  • Exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
  • Flexible workplace policy
  • Strong collaborative culture

Job title

Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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