Director of Sustaining Engineering overseeing safety technology platform reliability. Guiding a team to ensure product quality and continuous improvement from field feedback.
Responsibilities
Translate problem sets from non-technical stakeholders into clear, testable engineering scenarios.
Lead and mentor a team of contractors to diagnose, prioritize, and resolve sustaining bugs and issues.
Partner with Engineering and Operations leadership to communicate priorities, field metrics, and project timelines.
Oversee root cause analysis and product lifecycle sustainment strategies to ensure long-term reliability.
Provide strategic feedback to R&D/Product teams to influence future product design and prevent recurring issues.
Requirements
10+ years Engineering Experience
Leadership Experience (minimum 5 years): Embedded systems engineering
IoT engineering
Engineering sustainment and lifecycle support
Technical Skills: Proficiency in C firmware development for embedded systems
Proficiency with version control (e.g., Git), Docker, and VPN software
Proficiency in Altium PCB layout for 2- and 4-layer mixed-signal RF boards
Strong understanding of LoRa and Bluetooth protocol stacks, testbeds, and racks
Experience with OTA (Over-The-Air) firmware update systems
Leadership & Communication: Proven ability to lead and mentor a small engineering team/contractors
Clear written and verbal communication skills
Benefits
Remote first work environment; we offer workplace flexibility
Participation in company wide discretionary bonus
15 days paid time off(prorated)
12 paid holidays
Monthly device(s) reimbursement
Up to $2500/year reimbursement for eligible education expenses
We offer a range of Healthcare plans to meet your needs (medical, dental, vision)
401(k) Plan with 4% employer contribution to help you plan for the future
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