Design and continuously refine a standardized in-home sales process that supports consultative selling and customer trust
Lead adoption of best practices and sales workflows across 14 brands, ensuring alignment with real-world field conditions
Create and update a process playbook for in-home sales operations that can scale with company growth
Oversee the AI sales coaching and analytics platform used by IHSPs and sales managers; refine AI-enabled scripts, prompts, and learning loops
Partner with vendors or internal product teams to iterate based on performance data and frontline feedback
Build and lead the training curriculum for new and tenured IHSPs, including onboarding modules, shadowing protocols, and advanced techniques
Conduct field-based coaching sessions, ride-alongs, and virtual clinics
Equip local sales managers with tools and guidance to independently drive performance improvements
Analyze in-home sales performance across brands using Luxor CRM and other reporting tools; identify key success drivers and performance gaps and translate findings into actionable brand-level guidance
Establish and monitor KPIs, particularly closing rate, conversion timelines, and consultative sales quality metrics
Work closely with brand leaders and local sales managers to tailor strategies to market and team dynamics; serve as a trusted advisor and coach without being in the direct reporting chain
Collaborate cross-functionally with Marketing, Technology, and Operations to ensure sales enablement is integrated across the business
Primary success metric: improvements in in-home closing rates across brands
Report to President of Mitigation (dotted-line collaboration with brand leadership across 14 HighGround-owned businesses)
Travel for training, coaching visits, sales audits, and collaboration with brand sales leaders (25–50% travel)
Requirements
5+ years of experience in sales enablement, performance management, or sales operations—ideally in a multi-location, home services, or franchise-style environment
Deep knowledge of consultative, in-home sales methodologies and customer psychology
Strong working knowledge of CRM systems and experience with AI-enhanced sales tools (e.g., Gong, Balto, Chorus, etc.)
Proven ability to coach high-performing field teams and build trust with local leaders without formal authority
Experience creating structured training programs and sales playbooks from scratch
High emotional intelligence, influence skills, and passion for frontline success
Willingness and ability to travel 25–50% of the time
Travel Sales Advisor providing exceptional travel sales and support experiences for AAA members. Responsible for selling vacation packages and providing member assistance in Manteca and Tracy branches.
Digital Sales Manager intern at ADEO managing digital communication strategies and international product development. Supporting omnichannel sales through collaboration with various Business Units.
Cosmetic Beauty Sales Rep responsible for in - house marketing and promotion of cosmetic products. Engaging with customers and creatively designing product displays in retail locations.
Sales attendant responsible for customer registration and executing sales and service standards. Working in a fast - paced environment with flexible hours and high expectations.
Consumer Lending Sales Specialist at Purpose Financial delivering customer service and achieving sales goals. Supporting branch performance while maintaining compliance and fostering client relationships.
Consumer Lending Sales Specialist focused on delivering exceptional customer service and achieving sales goals. Joining Purpose Financial to help individuals with personalized financial solutions.
Consumer Lending Sales Specialist focused on delivering exceptional customer service while achieving individual and branch sales goals. Contributes to branch success through compliance and marketing efforts.
Consumer Lending Sales Specialist focused on customer acquisition and sales goals for financial services. Delivering exceptional service while managing the consumer loan portfolio with compliance adherence.
Consumer Lending Sales Specialist delivering exceptional customer service while achieving branch sales goals. Actively contributing to branch success through marketing and collection efforts in consumer lending.